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Faculty Ombudsperson Jodi Goodman is available to meet by phone and video conferencing during the Spring 2021 semester.  Please call (304) 293-6338 to schedule an appointment.  If I am unable to answer, please leave me a message with your name, phone number, and the best time to reach you.  I am checking my voicemail regularly and will return calls as quickly as possible. 

You also may email me at to schedule a meeting.  While every effort is made to maintain security, electronic communications are not always private, and email confidentiality cannot be guaranteed.  Please do not relay sensitive information through email. 

Meet the Faculty Ombudsperson

Jodi Goodman

Jodi Goodman, Ph.D.

Jodi Goodman joined the Faculty Ombudsperson Office in August, 2019.  She also is Professor of Management in the John Chambers College of Business and Economics.

Jodi earned her Ph.D. in Organizational Behavior, with a minor in quantitative methods and statistics, from the Georgia Institute of Technology in 1996.  Prior to joining WVU in 2012, she was on the faculties of Purdue University and University of Connecticut.  Jodi’s primary research interests are in learning processes, the development of adaptive expertise, and skill transfer; with implications for training in organizations.  Her work is published in highly ranked scholarly journals, and she sits on several editorial boards.  She is a fellow of the Center for Evidence-Based Management.

Jodi tends to take an analytical approach to problem-solving, decision-making, and conflict resolution, while considering the perspectives and experiences of those involved and affected.  She remains calm, listens and gathers information, weighs various factors, keeps goals and the big picture in mind, and thinks strategically about the broader impacts.  She strives to address conflict proactively, constructively, and with care.  Jodi’s approach is informed by research on problem-solving, decision-making, and negotiation from the fields of Psychology and Organizational Behavior and has been shaped by professional and personal experiences and research and other professional training.  Jodi’s internal, external, formal, and informal roles have provided many opportunities to assist colleagues and students with problem-solving, conflict resolution, and other matters important to them.  For example, she was Interim Assistant Department Chair at UConn (2010-2012) and Coordinator of the Management Ph.D. program at WVU (2015-2018).  Jodi has contributed to faculty search, academic programs, policy, college and department promotion and tenure, and other committees.  She has served as an associate editor and serves on editorial boards of high-quality academic journals.  Jodi brings knowledge and skills developed and honed through these and other activities to the Faculty Ombudsperson position.

Jodi will continue in her faculty position while serving as Faculty Ombudsperson.  However, she will not take on responsibilities that might compromise the integrity of the Faculty Ombudsperson Office, such as those requiring faculty evaluation or formal investigation.